Introduction to Lean Hospitality

Lean Thinking isn’t just for Manufacturing. Lean can be applied anywhere there are processes that need be improved by eliminating waste and creating value, including the Hospitality industry .

The objective of this workshop is to understand how Lean concepts can be applied in the Hospitality services sector so that organizations can minimize their waste, improve quality, increase customer satisfaction and realize  financial benefits.

Topics covered include:

Introduction to Lean Principles
What is  Lean Hospitality?
Components of Lean Hospitality
Benefits of Lean Hospitality
Case Study: Mariott Move Toward Becoming a Lean Enterprise
Seven Steps for Building a Hospitality focused Supply Chain
Critical SuccessFactors