Introduction to Lean Government                                                  2 Days

Lean government enables governmental agencies to work more effectively and efficiently by eliminating waste in government processes. Numerous government agencies, including the USA Environmental Protection Agency and others, are using Lean improvement methods to dramatically improve the quality, transparency, and speed of their processes. Through case studies, videos, discussions and story telling, this workshop looks closely at what has been achieved and explores how to develop a roadmap to begin to apply Lean at governmental agencies at the various levels of city, regional and federal government processes.

Topics include:

  • What is Lean?
  • What is Lean Government?
  • Benefits of Lean Government ? (Success Stories)
  • Challenges to be Addressed (Case Studies)
  • Eight Strategies for Success
  • Lean Culture
  • Accountability and Visual Controls
  • “What gets measured gets done”

o    Introduction to Metrics Used in Lean Government Efforts

o    Lean Government Process Metrics

o    Lean Government Organizational Metrics

o    How to Select Lean Metrics

  • Summary